Privacy Policy

Privacy Policy for BTR Institutional Supply

Introduction

Welcome to BTR Institutional Supply’s online platform at https://btr-institutional-supply.buzzzoomer.com. We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of information from users who interact with our website, applications, services, or products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website at https://btr-institutional-supply.buzzzoomer.com
  • Mobile applications and online services provided by BTR Institutional Supply
  • Any interactive features on our platform, such as user comments or forums
  • Links to third-party platforms or services embedded within our site (please note that these external privacy policies will apply)

Processing Activities

This policy is designed to guide you through the following interactions:

  • Using our applications and online services as an authorized user.
  • Visiting any pages on our website linked to this Privacy Policy.
  • Subscribing to or receiving communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. This includes:

  1. Account Information: Details associated with your user account, such as username, email address, and password hash.
  2. Payment Information: Credit or debit card details, payment history, and billing addresses for processing transactions.
  3. Financial Information: Bank account information, investment portfolios (if applicable), and financial transaction records.
  4. Purchase Information: Order history, product preferences, and shopping behavior to improve our services.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data for analytics and personalization.
  6. Location Data: Geolocation information from your device to provide location-based services (with user consent).
  7. Feedback: Responses to surveys, comments, reviews, and other forms of user feedback.
  8. Social Media Information: Data from social media platforms when you choose to log in via these services.
  9. Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through multiple channels: direct input from users, tracking technologies (like cookies), and third-party data providers.

Cookies

Our website uses cookies to enhance user experience and provide valuable insights for improvement:

  • Strictly Necessary Cookies: Ensure basic functions of the website work correctly, such as login sessions.
  • Preference Cookies: Remember your preferences, like language settings or display options.
  • Analytics Cookies: Track site usage and gather aggregate data for statistical analysis.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, as per legal requirements, and for a period beyond that where required by law. Once the retention period expires or when these purposes no longer apply, we securely delete or anonymize the data.

Security Measures

BTR Institutional Supply implements robust security measures to safeguard your personal data:

  • Data Encryption: We use encryption for both online transmission and at rest to protect sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from children in this age group. Parents or legal guardians of such minors should ensure that their child’s personal information is not provided without consent.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or objection to the processing of your data.
  • Data portability.
  • The right not to be subject to automated decision-making.
  • Appeal or complaint mechanisms where we fail to meet our privacy obligations.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date.

Contact Information

For any questions, comments, or requests related to privacy:

We value your trust in our company and are committed to maintaining the highest standards of data protection.